Privacy Policy

INTELLECTUAL PROPERTY

All text, graphics, button icons, images, audio & video clips, & software (collectively, “Content”), belongs exclusively to Pharmacetamol.com or its Content suppliers. The collection, arrangement, & assembly of all Content on this Site (the “Compilation”) belongs exclusively to Pharmacetamol.com. The Content and the Compilation are all protected by Indian and international copyright laws. The use of any Pharmacetamol trademark or service mark without written consent from Pharmacetamol is strictly prohibited. You may not use any Pharmacetamol.com trademark or service mark in connection with any non-Pharmacetamol.com product or service or in any way that is likely to cause confusion. You may not use Pharmacetamol’s trademarks or service marks in any manner that disparages or discredits Pharmacetamol.com. You may not use any of the Pharmacetamol.com trademarks or service marks in meta-tags without the prior explicit consent of Pharmacetamol.com.

INTERACTION ON THE WEBSITE

You understand and agree that any interactions and associated issues with the advisors on the Website including but not limited to the medical outcomes and service issues, is strictly an advise. You shall not hold Pharmacetamol responsible for any such interactions and associated issues. Pharmacetamol is not involved in providing any healthcare or medical advice or diagnosis and hence is not responsible for any outcome between you and the advisory panel you interact with. If you decide to engage with a member of the advisory panel to provide advisory services to you, you do so at your own risk. Pharmacetamol shall not be responsible for any breach of service or service deficiency by any panellist or healthcare provider. We cannot assure that all transactions will be completed nor do we guarantee the ability or intent of the panellists to fulfil their obligations in any transaction. We advise you to perform your own investigation prior to selecting any service on the website.

THIRD PARTY SERVICES

You understand that third party services may be made available by the Company on the Website. Please note that in the event you choose to avail any such third party services that are made available on the Website, you will be absolutely and solely responsible for your interactions with such third party service providers. Pharmacetamol shall not be held responsible for any lapses, shortcomings or deficiency of services by such third party service providers to you. Pharmacetamol hereby does not endorse the services of any third party service providers that are made available on the Website.

INFORMATION UPLOADED BY YOU ON THE WEBSITE

You understand that you may have the option of uploading your health / medical information on the Website in order to enable the advisor access to your previous medical history. While Pharmacetamol takes utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose on the Website is at your own risk. By uploading / sharing / disclosing your medical information on the Website, you hereby give your consent to The Pharmacetamol to store such health / medical information on The Pharmacetamol servers The Pharmacetamol will retain such medical / health information you upload on the Website for as long as it is needed to fulfil the service you seek to avail on the Website. If you delete your account, The Pharmacetamol will delete such medical / health information. But please note: (1) there might be some latency in deleting this information from our servers and backup storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

SHARING OF INFORMATION UPLOADED BY YOU ON THE WEBSITE

Unless you specifically consent to share information, medical or otherwise, with either advisor or third party service providers, The Pharmacetamol does not share such information that you upload on the Website. While The Pharmacetamol takes utmost care with respect to the security of the information you decide to share, you understand that any information that you disclose on the Website is at your own risk. In the event you do not trust The Pharmacetamol with such information, please do not share such information on the Website

While Pharmacetamol endeavours to protect any information uploaded or shared by you on the Website, you understand that The Pharmacetamol shall not be held liable or responsible for the loss or damage to such information on the Website. It is your responsibility to ensure that you have all your information, medical or otherwise, stored on your hard drive. You hereby agree not to use the Website as a “data room” to store your medical/health or any records.

SMS Message and E-mails Received From the Website: You understand that once you register as a The Pharmacetamol User on the Website, you will receive SMS messages/ Emails from The Pharmacetamol on your registered mobile number/ Email address. These messages could relate to your registration, transactions that you carry out through the Website and promotions that are undertaken by The Pharmacetamol. Please note that The Pharmacetamol will send these SMS messages/ Emails only to the registered mobile number/ Email address or such other number that you may designate for any particular transaction. It is your responsibility to ensure that you provide the correct number for the transaction you wish to enter. Further, The Pharmacetamol may also send notifications and reminders to you with respect to appointments scheduled by you for the Services that you have subscribed to on the Website. Please note that while The Pharmacetamol endeavours to provide these notifications and reminders to you promptly, The Pharmacetamol does not provide any guarantee and shall not be held liable or responsible for the failure to send such notifications or reminders to you. It is your responsibility to ensure that you attend any appointments that you may schedule with the advisor through the Website.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on pharmacetamol.com is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access. 

However the internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. 

Grievance Redressal
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via  email signed with the electronic signature to ("Grievance Officer"). 

Email: pharmacetamol.india@gmail.com